A Case Study of Smart Car Park Management System at PMIA Using AI

Airport car park is a vital service component of airport operations, directly affecting passenger satisfaction, and is a major contributor to the airport’s non-aeronautical revenue portfolio. At Port Moresby International Airport (PMIA), the traditional parking management faced challenges in congestion, manual operations, and non-aero revenue leakages from car park operations. In response, the National Airports Corporation (NAC) initiated the implementation of a smart car park system project to enhance efficiency, security, and customer experience, while also expanding the commercialization of the airport car park to generate non-aeronautical revenue. This paper presents PMIA’s car park system project as a case study, outlining challenges, technological interventions, and anticipated benefits for Papua New Guinea’s (PNG) aviation sector.