Pharmacy Re-Organization to Improve Patient Safety in A Hospital Setting by Minimizing Dispensing Errors

Introduction: Understanding the kinds of dispensing errors that can arise and how they might happen is crucial. The term "Prevented error" refers to an incident that, if it had not been prevented, may have resulted in such exposure. For instance, the wrong medication might have been chosen for a patient during dispensing, but the error is discovered and fixed before the medication is administered. No recent research has shown that a well-organized pharmacy also helps to prevent medication errors when distributing medications in order to increase patient safety Main Aim is to redesigning pharmacy physical layout is to create necessary work environment with proper identifiable storage space, resources for provide pharmaceutical care. Objectives of the study is to identify the various reasons for dispensing errors, to Measure the impact of Drug dispensing in decreasing errors and to Measure the Quality outcome in the Dispensing errors by comparing pre & post Dispensing process. Methodology: A cross sectional study will be carried out in a Hospital setting pharmacy centre for 2 Months. All observations will be recorded from 8 am to 4 pm on week days. At billing section, investigators evaluated all prescriptions before and after they were billed to find out dispensing errors for 1 Month. Based on Hands on skill training to upgrade the knowledge, skill & Good communication & post analysis will be made. The 5-point rating scale was used to examine pharmacy staff satisfaction following implementation or after the pharmacy has been reorganized. Results: The study's findings on pharmacy reorganisation in a hospital context show overwhelmingly favourable results, emphasising notable advancements in a number of areas including staff satisfaction, workflow efficiency, and dispensing mistake rates. The survey data indicates that the adjustments that were put into place have had a positive and significant effect on the working environment and the general operations of the pharmacy.